We run Gone Country Hats on one simple philosophy: We treat you the way you want to be treated. When you call, we’ll do what it takes to make you happy. Because what’s important to you is what’s important to us. Simply put, our customer service is amazing.
Most orders leave our Orlando, FL warehouse within 1-2 business days. Each hat is thoroughly inspected before it’s packed. We use custom designed boxes to protect your hat in shipping; Gone Country hats never ship in a bag.
We constantly seek out the highest quality materials. Each one of our hats is handcrafted and backed by our lifetime quality warranty. And finally, our prices are affordable.
If you’ve been searching “western hats near me” or “cowboy hat store near me” Consider your search over! Gone Country Hats is here to provide you with authentic, high quality cowboy hats.
COMFORT-FIT, Soft, Flexible, Sweatbands and Cushion Crown Patches
Most orders leave our Orlando, FL warehouse within 1-2 business days
Our QUALITY IS EXCELLENT so it’s warrantied for life.
We have a full line of kids’ cowboy hats ready to ship
Before selling cowboy hats we manufactured underbody neon lights for cars and trucks. Do you remember those from the 90’s? We had more than 2000 dealers and 350 car shows under our belts, but it was just time to move on. A friend encouraged us to get into the cowboy hat business. He thought we’d be good at it and all we needed to know was “The big hats are on the top of the stack and the smaller hats are on the bottom” and “That hat looks pretty good on you.”
It didn’t take long for us to figure out there was a bit more to it than that. Can you just picture the challenge of getting product to the right event at the right time? Once, we were in Detroit for an event with 500,000 attendees and our 2 pallets of hats were delivered to our front porch in Orlando, FL. (grrrr)
It was about that time that we decided we could do it better and started designing and producing our own hats. Now we warehouse in Orlando, FL so we get what we need and have our own unique styles to boot!
Covid 19 forced our shows to close for two years so we pivoted to an online business. We treat our online customers with the same respect and appreciation that we do our festival friends. We are extremely grateful that our products have been well-received and that our customers appreciate our unique business philosophy. That philosophy is simple: The only thing that is important to us is what’s important to you.
All in all, it has been a fun ride and we’ve seen a lot of country and met a lot of great people along the way. At times we’ve had help from our family and quite a few business cats. Some are more helpful than others.
Many people ask, “why don’t you make your hats in the US?” or “I’d rather buy something made in the USA”. We appreciate the thought but really…let’s take a nice hard look at the real difference between the two.
Meet just a few of Team Mexico, our manufacturing team. At last count we had 22 team members in our Mexican manufacturing facility. There wouldn’t be Gone Country Hats without them and we appreciate this group of dedicated workers so much.
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